Privacy Policy

The Shift Social ("we", "us", "our") operates this website and provides marketing services to car dealerships. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Information you provide: When you book a call or contact us, we collect your name, email address, phone number, dealership name, and anything you add in a message field.
• Automatically collected: IP address, browser type, device information, referring URL, pages viewed, and timestamps.
• Cookies and tracking pixels: We use cookies and pixels from Meta (Facebook) and Google to measure ad performance, retarget visitors, and understand how the site is used.

How We Use Your Information

• Schedule and prepare your strategy call.
• Contact you by email, phone, or SMS about your inquiry and our services.
• Improve our website, ads, and services.
• Measure ad campaign performance across Meta, Google, and other platforms.
• Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share information only with service providers who help us run our business, including: our scheduling and CRM platform (GoHighLevel), email and SMS providers, analytics tools (Google Analytics), and advertising platforms (Meta and Google) that receive event data through their tracking pixels. We may also disclose information if required by law.

Tracking Pixels and Analytics

We use the Meta Pixel and Google tags to record events such as page views and form submissions. These platforms may combine that data with information they already hold about you to help us measure and target advertising. You can control this through the ad preferences pages of Facebook and Google, or by disabling cookies in your browser.

Data Retention

We keep contact information for as long as your dealership is engaged with us and for a reasonable period afterward for business, legal, and tax purposes. You can ask us to delete your information at any time.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain marketing. To exercise any of these rights, email us at the address below.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission over the internet is 100% secure.

Children

This site is not directed to children under 13 and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted here with a new "Last updated" date.

Contact

Questions or requests? Email Theshiftsocialmarketing@gmail.com.